1. Processing Time

• All orders are processed within 2–5 business days after payment confirmation.

• Certain spiritual items that require energization or pooja rituals may take additional preparation time.

2. Shipping Methods & Timelines

• We ship across India via trusted courier and postal partners.

• Standard delivery timeline: 5–10 business days (depending on your location).

• Remote or rural areas may take longer due to courier availability.

• Currently, we do not offer international shipping (outside India).

3. Tracking Your Order

• Once your order is shipped, you will receive a tracking ID and link via email/SMS (where applicable).

• You can use this tracking ID to check the real-time status of your shipment.

4. Delivery Issues

• Please ensure that the shipping address and contact details provided are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

• If the package is returned to us due to incorrect address or repeated failed delivery attempts, re-shipping charges may apply.

• In case of delays due to natural calamities, strikes, or courier issues, we request your patience and understanding.

5. Damaged or Missing Items

• If your order arrives damaged, tampered, or with missing items, you must notify us within 48 hours of delivery along with clear photos/videos for verification.

• After review, we may send a replacement (if applicable). Refunds are not provided as per our Refund Policy.

6. Contact Us

For shipping or delivery-related queries, please reach out:

Trivana Guru Peetam
📍 Near Kairos Global School, Chitrapuri Colony, Manikonda, Hyderabad – 500089, Telangana, India
📞 +91-7337010444
🌐 www.trivanaindia.com